Under the provisions of article 18 of Law No. 144/2015, in case of dispute, the consumer may resort to an Alternative Dispute Resolution Entity for consumer disputes. RAL entities available for contracts concluded in the district of Faro:
CIMAAL – Algarve Consumer Disputes Information, Mediation and Arbitration Centre. Edificio Ninho de Empresas , Estrada da Penha, 8005-131 Faro Tel.: (+351) 289 823 135 E-mail: support@consumidoronline.pt; topoal@mail.telepac.pt Web: http://www.consumidoronline.pt/